Privacy Policy

1. Information We Collect

1.1 Personal Information

When you create an account or use our services, we may collect:

• Contact Information: Name, email address, phone number, postal address
• Account Details: Username, password (encrypted), profile picture
• Identity Verification: Government ID, date of birth (for sellers and business accounts)
• Payment Information: Credit/debit card details, mobile banking information, billing address
• Communication Data: Messages, reviews, customer support interactions

1.2 Automatically Collected Information

We automatically collect certain information when you use our platform:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent, search queries, click patterns
• Location Data: General location based on IP address, precise location (with permission)
• Cookies and Tracking: Website preferences, login status, shopping cart contents

1.3 Information from Third Parties

We may receive information from:

• Social media platforms (when you connect your accounts)
• Payment processors and financial institutions
• Delivery and logistics partners
• Marketing and analytics service providers

2. How We Use Your Information

3. Information Sharing and Disclosure

3.1 With Your Consent

We share your information when you explicitly consent, such as:

• Connecting with social media platforms
• Participating in promotional campaigns
• Sharing reviews and ratings publicly

3.2 Service Providers

We share information with trusted third parties who help us operate our platform:

• Payment Processors: bKash, Nagad, Rocket, banks, and card networks
• Delivery Partners: Courier services and logistics companies
• Technology Providers: Cloud hosting, analytics, and security services
• Marketing Partners: Email services and advertising platforms

3.3 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes and government requests
• Protect our rights and property
• Ensure user safety and prevent fraud
• Investigate violations of our terms

3.4 Business Transfers

In case of merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

4. Data Security

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Account Management

You can:

• Access and update your personal information
• Change your communication preferences
• Delete your account (subject to legal requirements)
• Download your data in a portable format

5.2 Marketing Communications

You can opt out of marketing communications by:

• Clicking unsubscribe links in emails
• Updating preferences in your account settings
• Contacting customer support

5.3 Cookies and Tracking

You can control cookies through your browser settings, but this may affect website functionality.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services and support your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and prevent fraud

Specific retention periods:

• Account Information: Until account deletion + 3 years
• Transaction Records: 7 years for tax and legal compliance
• Marketing Data: Until you opt out + 2 years
• Support Communications: 3 years after resolution

7. International Data Transfers

Your information may be transferred to and processed in countries other than Bangladesh, including:

• Cloud storage providers in secure international data centers
• Payment processors with global operations
• Technology service providers

We ensure appropriate safeguards are in place to protect your information during international transfers.

8. Children's Privacy

Adsvibe is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Parents or guardians who believe their child has provided information to us should contact us immediately.

9. Third-Party Links and Services

Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of Adsvibe after changes constitutes acceptance of the updated Privacy Policy.